Contact us
Last updated 1 September 2026
A real person answers these, usually within one working day and always within two.
Refunds and billing
Email us with the address on your account and the program name. See the Refund & Cancellation Policy for what qualifies.
Data requests
To get a copy of your data or have your account deleted, email us from your registered address. We respond within 30 days. Individual clips you can delete yourself, instantly, from Your clips & privacy.